Our Support team is here to help
Sometimes despite best endeavours things can and do go wrong.
No matter what the problem is with your website our support team are here to help.
We provide our customers with Design, Development, Hosting and Digital Marketing Solutions.
If you have a problem with any of the services that we are providing our dedicated support team will ensure that right person is allocated to you to help solve the problem.
Even if you do not have a separate support agreement with Newedge our dedicated support team will be on-line to help.
Our support team ensure that we cover the following for you with or without a separate agreement in place:
- All fixes relating to accepted functionality / content developed by Newedge
- Hosting related issues
- Email hosting related issues
- Requests for minor content changes (such as an image change, or wording)
- Advice on usage of the CMS and the Newedge developed pages
- Additional training on your CMS
- Setup of hosted email accounts