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Magento Technical Support

We’re dedicated to help you to ensure your website remains in showroom condition.

We know your e-commerce store is mission critical as you’ll be taking online sales plus running back office operational tasks with Magento. It’s therefore increasingly important to have quality knowledgable technical support in the event of an outage, critical security update or when something goes horribly wrong.

Years of Magento Experience

Our support team have years of experience using Magento and supporting clients to help them get on with their day.

Newedge Magento technical support packages include:

  • Business hours support 9:00am - 5:30pm
  • Web-based ticketing system for recording individual issues
  • Telephone & email support
  • Incident management
  • Troubleshooting help and advice
  • Technical support and advise for your own development team

Support packages start from £100+vat per month.

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